Refund policy

We sincerely hope that you enjoy your purchase; however, if you would like to return your merchandise, we will gladly help you with the process. Please review the guidelines below prior to your return to ensure that your items are eligible for a return/refund.

Non-Refundable Items

  • At The Table with Ruth
    Due to the included QR code with unique video access, this product is non-refundable and non-returnable once purchased.

Returnable Items

  • Conversation Cards

  • Tote Bags

These items may be returned within 30 days of delivery for a refund. To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

How to Return

  • Customers are responsible for the cost of return shipping.

  • Please mail returns to:

Returns Department – Laura Piraino
c/o Company X Merch
277 Mallory Station Rd, #104
Franklin, TN 37067

Include your order number inside the package so we can process your return promptly.

Refunds

Once we receive and inspect your return, we will issue a refund to your original payment method. Please allow 5–7 business days for the refund to appear on your statement.

Questions?

If you have any questions about your order or the return process, please contact us at order@companyxmerch.com.